CurrentChoice.com – User interviews
Currentchoice.com is a website which provides information about the electricity suppliers in a zip code necessary to make a switch and allows the users to switch to that supplier through its website. This report provides the information gathered about the user’s motivations and behaviors behind switching electricity suppliers.
The information is gathered through user research study conducted using semi structured interviews with participants. This report provides detailed information about the goals of the study, personas chosen, schedule, methodology, budget of the study, protocol used, analysis and recommendations from the study. Below is a brief chart with an overview of the information.
CurrentChoice.com_User Research
New England Journal of Medicine (NEJM) website – Heuristic evaluation
This evaluation has been performed during my internship at Massachusetts Medical Society as quality assurance intern. Evaluation has been performed by analyzing the results from customer surveys performed by ‘iperceptions’ survey. Nielsen’s heuristics have been used to perform the evaluation.
Website: www.nejm.org
Process flow:
